01Do we have to switch tools?
No. Ovirno connects to what you already use — your store, your spreadsheets, your Telegram. If something in your stack genuinely holds you back, we say so at the audit. Switching is always your call.
02How long until something works?
Phase 0 — the first working piece on your real data — typically goes live within days to two weeks. From there the system grows month by month, and you see working demos along the way, never status reports.
03Can we leave and take our data?
Yes, and it is a button rather than a written request. Settings → “Take all data” hands the account owner a ZIP: fifty-three tables as CSV, the same business again as markdown you can read, a README explaining every file, and a MISSING file listing honestly what is not in there. Access keys to your own external systems are deliberately excluded. Column headers are Russian today.
04What happens to our data?
It stays in the EU — the system runs in Germany, and the company is Kodawari OÜ in Tallinn. Each organisation is isolated at the database level with forced row-level security, not by application code remembering to filter. Access is least-privilege and you can revoke it at any time.
05What if it breaks at 9 pm?
You are one Telegram message away, and the person who answers is the person who built it. There is no support department and no night shift — that is the honest shape of a one-engineer studio. What the system does do on its own: it checks its own invariants every night, and the database restore is rehearsed weekly, with any discrepancy turning into a task that will not close until it is fixed.
Anything else, bring it to the audit. It's free anyway.